A image of a computer hard drive with a emergency vehicle
A image of a surgeon working on a computer hard drive.
A image of a computer keyboard key with the word recovery on.
Data Recovery

Data recovery is the process of salvaging data from damaged, failed, corrupted, or inaccessible computer storage media if it cannot be accessed normally.

A recovery may be required due to physical damage (such as failed electronic components, water/flood damage, fire/smoke damage) or logical damage to the file system caused by bad or unreadable sectors or firmware corruption that prevents the user from accessing the stored data.

We have successfully recovered data from external and internal hard disk drives, USB thumb drives (also known as USB flash drives), memory cards (memory cards), tapes, CDs, DVDs, floppy disks and RAIDs.
In our specially designed static dissipative computer lab, we are able to replace damaged or failed components such as printed circuit boards and read/write head assemblies. These techniques are highly technical and require a high level of skill and patience; data recovery jobs can take days or even weeks for a successful outcome! 

‘Traditional’ hard disk drives have moving parts that can be susceptible to failure, but these parts are also replaceable making them a good choice for all users.  New solid state disks (SSD) do not have any moving parts, instead utilising a series of RAM chips which can also and render the disk completely inaccessible using tradition methods; the cost of recovery from SSD drives is therefore much higher.

Back-ups are an essential part of running a computer.  You do not need to have any expensive equipment in order to have a good back up routine; burning important files to a CD/DVD could mean the difference between data loss or your business getting back up and running after a failure.  You can also back your data up to an external USB hard disk drive, tape media or use an online storage facility.  Remember, that backing up your data is only the first step; you must check your back-ups regularly to ensure they contain what you think they do!